If yours is a business with various departments, at one point you begin tounderstand that to be able to remain competitive, improveproductivity and provide efficiency to your company, you need to optimize andautomate some of your business processes. To identify which elements of yourbusiness activities have to be optimized, first you need to have a transparent grasp of the procedures included in yourspecific business.
What’s a Business Process?
A business process is a number of specific, measuredjobs performed by individuals and systems and made to achievea predetermined outcome. The procedures have these significant features:
- The procedures have external and internal users.
- They take place across or between organization’s departments or different organizations.
- They are based on how a task is performed in the business.
The business processes have three key components -Thing, Object, and Job.
Things: Where the procedure occurs.
Objects: The procedures are results of managingitems. Objects may be physical or informational.
Tasks: Works done to deal with the items.
The followings are samples of business processes:
- Mortgage program processing
- Credit verification
- Product development
- Journey preparation
- Opening a brand new account
- Replying to your Request for Quotation
- Sending an item
Organizations want to enhance theirbusiness processes utilizing computer technology since the pc technology hasappeared beginning ever. Initial highlight was given toenterprise resource planning. Main places where automation was embraced wereproduction, accounting, procurement and logistics. The next measure was sales and marketing-automation. Next came customerrelationship management and supplier relationship management. Last number of years we areseeing implementation of Business Process Management across the board. Organizations are adopting BPM in the places where itmight make real differences. Some of these procedures include severaldepartments of the company and some are outcome of real time interaction of the company with its suppliers, clientsand other business partners.
Interest in BPM is expanding extremely quickly, according to a report from Forrester Research, one third of businessessurveyed by the company are using or piloting BPM, a sensational increase in contrast to mid-2002, when just 11% were attempting BPM.
What’s Business Process Management (BPM)?
BPM automates and streamlines the business processes that arevital for the organization so that you canimprove productivity. BPM aids restructuring, controlling andmanaging workflows involving individuals and systemsto complete a procedure more efficiently, from engaging someone to processing a buy order.
To use BPM effectively, businesses must focus tothe outcome of the process and design workflows based on theexpected consequence from the procedure. There shouldn’t be anydifference between a job done by computer systems orindividuals. BPM must be able to chart theinteraction on the list of things, items and jobs and provide themin line with the procedure workflow. Business rules utilized inthe procedure also should be clearly explained. While attempting toautomate a business-process you will need to bear in mind that finding a procedure that shouldbe streamlined is not so difficult! Trouble takes placewhen you try to define which things are involved and how the evolvedsystem will distribute the precedingparts one of the new jobs owners.
Associated hyperlink – http://www-03.ibm.com/software/products/en/category/BPM-SOFTWARE