Process Management Training

What’re Business Processes?

A business process is a series of undertakings or actions that create a particular outcome. For instance, several related tasks are involved by the procedure for filling a customer order.

In many firms, business processes are undefined and not formal. This often creates bottlenecks and inefficiencies when there’s confusion as to business procedures and employee duties.
Business Process

Business Process Management (BPM) is a holistic, top-down management approach that focuses on optimizing business operations to maximize customer satisfaction. With its strong emphasis on constant process development, businesses are given the flexibility to instantly react to changes in the competitive landscape by BPM.

* BPM is process-centric. It entails organizing the business approximately clearly defined and documented procedures and handling process lifecycles.
* BPM boosts constant process development. It includes tracking process performance so as to identify and eliminate inefficiencies. The business process lifecycle identifies the cyclical phases of process management. Once designed and deployed, procedures are always monitored and enhanced
* BPM is multi dimensional. It entails defining and handling the relationships between procedures, individuals, and IT systems.