Business process management (BPM) is a systematic method of making an organization’s workflow more efficient, more efficient and more effective at adjusting to an ever changing environment. A business process is an action or set of tasks that will accomplish a specific organizational aim.
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BPM’s aim is focus stakeholders on the requirements of their jobs and to reduce human error and miscommunication. BPM is a subset of infrastructure management, an administrative region concerned with optimizing and maintaining an organization’s equipment and core operations.